SHIPPING POLICY

 

Free Shipping on ALL Orders

1. It usually takes us 1 day to prepare;

   Normally, it will take FedEx/DHL/Post Office around 5-15 business days to deliver the package including the packing process.

2. Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress and estimated delivery date.

3. For international orders, please note that customs or import duties might be applicable. These charges are already included in the product cost.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@plantsrobot.com.